soparbaji's Privacy Policy

soparbaji is a trusted online gaming platform in Bangladesh. We place the highest importance on protecting our users' privacy. This privacy policy explains how soparbaji collects your personal information, how it is used, how long it is stored, and in what circumstances it may be shared with third parties.

When you visit the soparbaji website, create an account, play games, or carry out payment transactions, we collect certain information from you. This information helps us provide you with a safe, reliable, and accessible service.

soparbaji always uses SSL encryption and modern security technology to keep your personal information secure. This privacy policy may change at any time, so we ask that you read it again from time to time.

soparbaji collects information in two ways — directly (when you provide it yourself) and indirectly (automatically from your usage behaviour).

2.1 Information Provided Directly

• Full name and date of birth (for age verification — this platform is for users aged 21 and above only)
• Mobile number and email address
• bKash, Nagad, or Rocket number — for payment processing
• National Identity Card (NID) or other identity documents (for verification when required)
• Username and password
• Contact and complaint-related information provided in support chat

2.2 Automatically Collected Information

• IP address and device type (mobile, tablet, desktop)
• Browser type and operating system
• Site visit times, page view history, and session information
• Information collected through cookies and similar tracking technologies
• Game play history, betting activity, and transaction records

2.3 Information Received from Third Parties

In some cases we may receive information from payment gateway providers or identity verification services. This information is used solely for account verification and fraud prevention.

soparbaji uses your personal information only for specific and legitimate purposes. The purposes for which we use your information are set out in detail below:

We never sell your information to third-party marketers. Any use of your information is directly related to providing services to you.

soparbaji follows a strict privacy policy. We do not share your personal information with third parties except in certain specific circumstances. Those circumstances are described below:

4.1 Service Provider Partners

We work with trusted partners for payment processing (bKash, Nagad, Rocket), technology services, and security verification. These partners only get access to the information needed to complete their specific task, and they are also bound by strict confidentiality obligations.

4.2 Legal Obligations

We may be required to provide information under applicable laws of Bangladesh, judicial orders, or directives from regulatory authorities. In such cases we will not share any information beyond what is required to fulfil the legal obligation.

4.3 Fraud and Misuse Prevention

Information necessary to prevent fraud, money laundering, or any other illegal activity may be provided to the relevant authorities.

4.4 Business Transfer

If soparbaji undergoes any business restructuring, merger, or acquisition, user information may be transferred as part of that process. In such a case we will notify you in advance.

The soparbaji website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help improve your experience of using the site.

5.1 Types of Cookies

• Essential Cookies: Required for the core functionality of the site — login sessions, security verification
• Functionality Cookies: Remember your preferences — language, theme, and other settings
• Analytics Cookies: To understand which parts of the site are used most
• Security Cookies: To detect and prevent fraudulent activity

5.2 Cookie Control

You can disable cookies by going into your browser settings. However, disabling certain essential cookies may mean some site features do not work properly.

soparbaji stores your personal information only for as long as it is necessary to provide services or is legally required.

6.1 Retention Period

• Active account data: for the entire period the account remains active
• Transaction records: at least 5 years from the date of completion (as required by law)
• Closed account data: for the period determined by applicable law after account closure
• Customer support communications: up to 1 year after the issue is resolved

6.2 Data Deletion Requests

If you wish to request deletion of your personal information, contact us at [email protected] or use our 24/7 live chat support. Where there are legal obligations, it may be necessary to retain certain information for a specified period.

soparbaji applies industry-standard security measures to keep your personal information secure. We protect your information in the following ways:

• SSL/TLS Encryption: All data exchanged between your browser and our servers travels over a secure connection
• Password Hashing: Your password is never stored directly — only an encrypted hash is kept
• Two-Factor Authentication (2FA): An additional layer of security when logging in to your account
• Regular Security Reviews: Our systems undergo regular security testing
• Restricted Access Controls: Only authorised staff can access information they need
• Firewall and Intrusion Detection: Unauthorised access attempts are detected and blocked immediately

While we are committed to ensuring the highest level of security, no digital system is completely free from risk. Keep your password private and notify us immediately if you notice any suspicious activity.

soparbaji respects the data-related rights of all its users. You have the following rights:

• Right to Access: You may request to know what information we hold about you
• Right to Correction: You may request correction of inaccurate or incomplete information
• Right to Deletion: In certain circumstances you may request that your information be deleted
• Right to Restrict Processing: In some cases you may request that use of your information be limited
• Right to Object: You may object to the use of your information for specific purposes
• Right to Data Portability: You may request your information in a standard format

To exercise these rights, contact us via live chat or at [email protected]. We will respond as quickly as possible after verifying your request.

soparbaji is for persons aged 21 and above only. We never knowingly collect personal information from minors.

We use an age verification process at the time of registration. If we learn that we hold information belonging to a minor, we will immediately close that information and the associated account.

If you believe a minor is using our platform, please let us know via live chat or at [email protected].

soparbaji reserves the right to update or change this privacy policy at any time. If there are any significant changes, we will post a notice on the website and/or notify you at your registered email or mobile number.

If you continue to use the site after the updated policy is published, it will be assumed that you have accepted the new policy. We therefore advise you to visit this page regularly.

The current version of this policy was drawn up in January 2026 and takes effect immediately.

If you have any questions, concerns, or information-related requests about this privacy policy, contact us through the following:

• Live Chat: Instant support is available in Bengali via live chat 24 hours a day, 7 days a week
• Email: [email protected]

We generally process your requests promptly. Any privacy-related request you make is handled in complete confidence.

Also read our Terms and Conditions and Responsible Gaming policy for more information.